Order Status Explained!

  • NEW ORDER –  Your order has been received and is awaiting staff reviewal.

  • FUTURE DELIVERIES – Your order was received and has been accepted for processing in the coming week(s).

  • (DAY OF THE WEEK) DELIVERIES – Your order is being prepared to be designed and deliver/pickup for that specific day.

  • DESIGN CREATED – Your order has been arranged by our designer and is ready for delivery or pickup shortly.

  • Ready For Pickup – If you selected the pickup option for your order, your order is now ready for pickup.

  • OUT FOR DELIVERY – Your order has been loaded onto our delivery vehicle and is out for delivery. We typically have several deliveries on onevehicle, so please allow our driver time to get to your order. If you provided us with your mobile phone number, we will message you when the order is out for delivery. We will send a second message when the driver gets to your order. This message will have link that you can use to track your driver. Once your order is delivered, we will send you a final message and email confirmation.

  • DELIVERED / PICKED UP – Your order has been successfully delivered to your recipient or picked up by an authorized person.

Check Your Order Status Below:

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.